FAQs

1. What is Sweat Synergy?

Sweat Synergy is an ecommerce platform that offers a wide range of high-quality sports apparel, including compression sports bras, stylish bra/leggings sets, and crew socks. Our products are designed to provide comfort, enhance performance, and elevate your athletic style.

2. How can I contact Sweat Synergy?

You can contact Sweat Synergy through the following channels:

- Email: Sweatsynergy@gmail.com

3. What is Sweat Synergy's return policy?

Sweat Synergy has a 30-day return policy. If you wish to return an item, it must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. To initiate a return, please contact us at sweatsynergy@gmail.com. Please note that returns should be sent to the address provided by our customer service team. Returns without prior authorization will not be accepted.

4. What should I do if I receive a defective or damaged item?

If you receive a defective, damaged, or incorrect item, please inspect it upon receipt and contact us immediately. We will evaluate the issue and make it right. Please reach out to us at Sweatsynergy@gmail.com.

5. Can I exchange an item?

Exchange policy: All sales final, but we offer store credit within days of purchase.
The item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.

6. What is the refund process?

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, Once we receiv and inspect your items, we will notify you of your store credit. if approved, the store credit will be applied to your account within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund. If more than 15 business days have passed since your return was approved, please contact us at Sweatsynergy@gmail.com. 
PO Box address to the return items.
P.O Box 20090. Brampton RPO Chinguacousy, Ontario, L6Y 0L9

7. How should I care for the apparel I purchased?

To keep your apparel in great condition, machine wash it in cold water (30°C or below), hang it to dry, avoid ironing, and skip the dry cleaning. For best results, wash and dry the items inside-out.